Doctor Fix-It provides gas hob repairs for homes and businesses across Gauteng. We work on gas hobs and gas-electric combination hobs from brands such as Bosch, Siemens, Smeg, Samsung, AEG, Defy, Whirlpool, LG and Hisense.
Whether a burner will not light, the igniter keeps clicking or the flame keeps going out, the guide below explains the common causes and when to call a technician. If you smell gas, start with the safety steps further down this page.
Spills and food debris can block the burner ports or cover the ignition electrode. Burner caps that are not seated properly also stop the gas from lighting evenly. If the burner is clean and correctly assembled, the problem may be the spark generator, the electrode or its wiring.
Continuous clicking is often caused by moisture after cleaning or a spill, which usually clears once the hob has dried. If it continues, the cause may be a faulty ignition switch on the control knob, damaged wiring or a failing spark generator.
Most modern gas hobs have a flame failure device. A thermocouple next to the burner senses the flame and keeps the gas valve open. If the thermocouple is dirty, out of position or worn, the hob shuts off the gas as soon as you let go of the knob.
A healthy flame is mostly blue. Yellow or ragged flames can point to blocked burner ports, misaligned caps or a problem with the gas pressure or regulator. These faults should be checked, because poor combustion is unsafe.
Grease build-up or a worn gas tap can make knobs hard to turn. Do not force a stiff knob, as this can damage the valve.
In South Africa, gas installations must comply with SANS 10087-1. Work on the gas supply, and the certificate of conformity (CoC) for an installation, must be handled by a registered installer certified with LPGSASA or SAQCC Gas. Defy’s gas installation FAQ explains the requirements in more detail. Always ask to see the registration of anyone who works on your gas supply.
Under section 57 of the Consumer Protection Act, parts installed during a repair and the labour to install them carry a three-month warranty, unless the supplier specifies a longer period in writing. Doctor Fix-It gas hob repairs come with a guarantee. Ask us about the terms for your repair.
We also offer washing machine repairs, fridge freezer repairs and dishwasher repairs. See all our appliance repair services in Gauteng.
The burner and gas supply are working, but the ignition system is not. This usually means a dirty or damaged electrode, a wiring fault or a failed spark generator.
It is best to have it checked. Yellow flames can be a sign of incomplete combustion.
We provide gas hob repairs across Gauteng. Let us know your suburb when you contact us.
Call 083 616 9164, email info@doctorfix-it.co.za or use our contact form with the brand, model and fault.
Send us a message and we' ll respond as soon as possible